Customer service relief
- Situation:
- First level absorbs 60% of internal capacity.
- Setup:
- 3–5 agents DE/FR, ticket and phone channel, your tools.
- Result:
- Internal experts back on second level and escalations.
For operations leaders
Typical use cases
Four scenarios where dedicated teams in Paris and Tunis free up capacity immediately.
Use Cases
Back office & case handling
- Situation:
- Invoicing, contract and master-data processes lag behind volume.
- Setup:
- Dedicated team, 12-month setup, documented processes.
- Result:
- Predictable turnaround times, backlog cleared.
Outbound & appointment setting
- Situation:
- Sales qualifies on its own and loses time for closing.
- Setup:
- SDR team in the market language, CRM-integrated, weekly forecast.
- Result:
- AE calendars filled, cleanly documented pipeline.
Market entry FR / MENA
- Situation:
- New market without local presence or language coverage.
- Setup:
- Pilot team for sales and support, backed by market analysis.
- Result:
- First revenue before you need your own legal entity.
- Live in 14 days
- EU-standard contracts, GDPR compliant
- Paris/Tunis time zone – same working hours as DACH
First contact in whatever format suits you
Numbers first or conversation first — both lead to the same next step: a concrete proposal for your team.
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