Customer service relief
- Situation:
- First level absorbs 60% of internal capacity.
- Setup:
- 3–5 agents DE/FR, ticket and phone channel, your tools.
- Result:
- Internal experts back on second level and escalations.
For operations leaders
Typical use cases
Four scenarios where dedicated teams in Paris and Tunis free up capacity immediately.
Back office & case handling
- Situation:
- Invoicing, contract and master-data processes lag behind volume.
- Setup:
- Dedicated team, 12-month setup, documented processes.
- Result:
- Predictable turnaround times, backlog cleared.
Outbound & appointment setting
- Situation:
- Sales qualifies on its own and loses time for closing.
- Setup:
- SDR team in the market language, CRM-integrated, weekly forecast.
- Result:
- AE calendars filled, cleanly documented pipeline.
Market entry FR / MENA
- Situation:
- New market without local presence or language coverage.
- Setup:
- Pilot team for sales and support, backed by market analysis.
- Result:
- First revenue before you need your own legal entity.
- Live in 14 days
- EU-standard contracts, GDPR compliant
- Paris/Tunis time zone – same working hours as DACH
First contact in whatever format suits you
Numbers first or conversation first, both lead to the same next step: a concrete proposal for your team.
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