About Konzept Services
International business development with personal commitment
Konzept Services offers companies support in customer service, sales, key account management, project management, business development and international growth strategies. By combining long-standing sales expertise, strategic know-how and a strong network in Europe, Africa and the Middle East, we create sustainable business success for our customers.
Our focus is on building long-term customer relationships, opening up new markets and successfully delivering demanding projects in IT, sales, marketing and customer experience. We also provide officially certified translations and recruitment of the right profiles for your company – complemented by offshore services, translation services, interpreting and our Konzept Language School for the D-A-CH, France and Benelux regions.
Our core competencies
- Strategic business development and market development
- Building and maintaining long-term customer and partner relationships
- Key account management
- International expansion and market entry strategies
- Sales development and optimization of sales processes
- Negotiation at management and C-level
- Brand development and positioning
- Project and budget management
- Customer experience and customer loyalty programs
Our service areas
One-stop solutions
At Konzept Services you get everything from a single source – from initial analysis through long-term support. We reduce complexity, save you coordination effort, and ensure strategy, implementation and scaling work seamlessly together.
Needs analysis & goal definition
We understand your challenges, jointly define measurable goals and identify the right building blocks for your solution.
Strategy & matching profiles
Based on your goals, we develop a tailored plan and assemble the right specialists, processes and tools for you.
Build-up & implementation
We implement the solution, train teams, optimise workflows and ensure a smooth go-live.
Scaling & optimisation
After launch, we continuously support you, flexibly adjust resources and refine processes for sustainable growth.
Your benefits
- One personal contact for every topic
- Tailored solutions instead of off-the-shelf packages
- Faster execution through clear processes
- Scalable resources for your growth
- International expertise with a focus on Germany
Frequently asked questions about our approach
Answers around the four steps of our one-stop solution.
How exactly does the needs analysis work?
In a structured kick-off call we clarify your situation, goals and KPIs. You then receive a written analysis with clear recommendations – free of charge and with no obligation.
How quickly can the matching strategy and profiles be ready?
Typically we present a tailored plan within 5 to 10 working days and propose concretely available profiles and tools that fit your goals.
What do you handle during build-up and implementation?
We take care of onboarding, process design, training and quality assurance. Your teams are supported, workflows tested and a clean go-live secured.
How does scaling and optimisation work after launch?
We continuously measure results, flexibly adjust resources, refine processes and expand the setup as volumes, languages or markets grow.
Can I start with a single step or do I need all four?
You can start with a single building block at any time – for example only with the needs analysis or an implementation. The four steps are designed to complement each other modularly.
Contact
Ready for your next growth project?
Schedule a free initial consultation. We listen, analyse your goals and show you the right path.
Our experience, your added value
Konzept Services accompanies companies in developing sustainable growth strategies and supports them in successfully achieving their business goals at national and international level.
Hassan Arouri's successes to date include:
- Revenue increases of up to 200% within a few years
- Successful opening of new international markets
- Building and managing strategic key accounts
- Development and implementation of complex sales and marketing projects
- Introduction of efficient CRM and sales processes
- Building and coordinating international teams and partner networks
With a practice-oriented approach, high customer focus and an international network, he creates sustainable solutions with his team for long-term business success.
Konzept Services
Your partner for international growth strategies
Konzept Services brings together decades of experience in B2B sales, international business development and strategic market entry. We support companies in opening new markets, building strategic customer relationships and sustainably optimizing sales structures. Our approach is characterized by personal commitment, excellent market knowledge and a reliable network in Europe, Africa and the Middle East.
Our expertise at a glance:
- Strategic business development
- Key account management
- International expansion
- Sales build-up and leadership
- C-level negotiation
- Brand development and positioning
- Project and budget management
What distinguishes our work:
- Revenue increase from €4M to €12M within five years
- Revenue growth of over 150% in two years
- Building and leading international teams
- Introduction of efficient CRM and sales processes
Management
Hassan Arouri
Managing Director & your personal contact
Born in Regensburg, professionally at home in Munich, Berlin, Paris, London, Dakar, Tunis and Dubai – over two decades of international experience in sales, key account management and business development. It is my bond with and love for my home country Germany that moved me to take this step: to stay competitive, we urgently need exactly these solutions. That is why I wanted a concept that delivers everything from a single source – with a personal contact who listens and delivers.
Key figures
Our experience, your added value
With a practice-oriented approach, high customer focus and an international network, he creates sustainable solutions with his team for long-term business success.